Privacy Policy
How Equity62 collects, uses, and protects the information you share with us.
The short version: Equity62 is an educational website. The only personal information we have is what you choose to type into our forms. We use it to answer your request or send you The Equity Brief, and we don't sell it. The details are below.
Who we are
Equity62 is an independent educational website about reverse mortgages at equity62.com, written for homeowners 62 and older and the families helping them. We are not a lender, bank, or loan originator, and we don't make loans. When you submit our request form, we forward your information to a licensed reverse mortgage professional who can review your situation and follow up.
What we collect
The information you type into our "Get My Options" form: your name and contact details, the property you're asking about, a rough estimate of your home's value and mortgage balance, your birth month and year (to gauge eligibility), and anything optional you choose to add about your goals.
If you sign up for The Equity Brief, our weekly email, we collect your email address and, if you choose, your first name.
If you use the chat assistant, we save the questions you type and the answers you receive, along with the page you were on, for up to six months so we can check the answers and improve the site. Please don't type personal or financial details into the chat. We remove anything that looks like a phone number, email address, or account or Social Security number before saving.
We also see basic, routine visit information — things like your browser type and which pages you viewed — and may use cookies to keep the site running and understand how it's used.
How we use it
We use what you share to pass your request to a licensed reverse mortgage professional, to answer any questions you send us, to send The Equity Brief to subscribers, and to improve the site. Your newsletter signup is used only to send the newsletter; it is not passed to a loan professional. That professional — not Equity62 — is the one who reviews your situation and reaches out to discuss your options.
How we share it
We don't sell your personal information. We share it only to forward your request to the licensed professional who responds to it, to run the form-submission service that delivers it (currently Web3Forms), to run the chat assistant (your chat messages are processed by our AI provider to generate answers and are not used to identify you), and where the law requires it.
Your choices
You can unsubscribe from The Equity Brief anytime using the link in any email, or by emailing info@equity62.com with "UNSUBSCRIBE" in the subject. We remove you before the next email goes out.
You can ask us to delete or correct your information, or to stop contacting you, anytime at info@equity62.com. Depending on your state, you may have additional privacy rights, and we'll honor them.
Keeping it safe
We work to keep your information secure. No website can promise perfect security, but we take it seriously.
A few more things
This site is meant for adults, and we don't knowingly collect information from anyone under 18. If we update this policy, we'll change the date at the top of the page.
Questions
Email us anytime at info@equity62.com.
This policy is a plain-language starting point and may be reviewed by legal counsel as privacy laws vary by state.